Land Your Next IT Support Role with a Resume Built for the ATS
IT support and help desk roles attract high application volume, meaning your resume must stand out in both automated screening and rapid recruiter review. Employers scan for certifications, ticketing system experience, and resolution metrics. ResumeRefiner.ai identifies exactly what each job description demands and surfaces it in your resume.
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Accept or Reject AI Suggestions in Seconds
Review smart suggestions one by one. Accept what fits, reject what doesn't. Your resume, your control.
Software Engineer
Tech Company Inc. | Jan 2022 - Present
• Worked on web applications
Replace:
• Architected and deployed 5 full-stack web applications serving 50K+ users, resulting in 35% increase in user engagement
Reason: Quantify your impact with specific metrics (number of apps, users served, engagement increase) to demonstrate measurable results
How Resume Refiner Helps You
Tailored solutions for your specific career goals
Certification Keyword Surfacing
Ensure CompTIA A+, Network+, ITIL, and other certifications are positioned where ATS parsers and recruiters will find them immediately.
Ticketing System Alignment
Match your experience with ServiceNow, Zendesk, Jira, or Freshdesk to the exact tools each employer lists in their job posting.
Resolution Metric Suggestions
Get prompts to add quantified resolution rates, average handle times, and customer satisfaction scores that set you apart.
Tier-Level Language Calibration
Adjust your resume language to match Tier 1, Tier 2, or Tier 3 support expectations for each specific application.
Hardware and OS Keyword Matching
Surface your Windows, macOS, Linux, and hardware troubleshooting experience in terminology that mirrors each job description.
Soft Skill Integration
Naturally incorporate communication and customer service language that help desk managers actively look for during screening.
Your Next IT Support Role Starts Here
Upload your resume and paste a job description to get role-specific suggestions in seconds.