Land Your Next Hotel Front Desk Role with a Resume Built for the ATS
Hotel and motel front desk positions at branded properties and independent hotels are screened by HR teams using ATS before a front office manager sees a single application. Your resume needs to highlight property management system proficiency, guest satisfaction metrics, and upsell performance to stand apart in a crowded applicant pool. ResumeRefiner.ai reads the job posting and identifies every missing keyword.
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Review smart suggestions one by one. Accept what fits, reject what doesn't. Your resume, your control.
Software Engineer
Tech Company Inc. | Jan 2022 - Present
• Worked on web applications
Replace:
• Architected and deployed 5 full-stack web applications serving 50K+ users, resulting in 35% increase in user engagement
Reason: Quantify your impact with specific metrics (number of apps, users served, engagement increase) to demonstrate measurable results
How Resume Refiner Helps You
Tailored solutions for your specific career goals
PMS System Recognition
Ensures your resume names the property management system—Opera, Fosse, Lightspeed, or Cloudbeds—that the hotel brand requires front desk agents to know.
Guest Satisfaction Score Language
Adds specific guest experience terms like TripAdvisor ranking contributions, J.D. Power metrics, and online review management to your resume.
Upsell and Revenue Metrics
Helps you quantify room upgrade conversion rates, ancillary revenue contributions, and loyalty program enrollment numbers that hotels track.
Brand Standard and Training Terms
Customizes suggestions for Marriott, Hilton, Hyatt, IHG, or independent properties based on the brand standards listed in the posting.
Complaint Resolution Language
Surfaces guest recovery, de-escalation, and complaint resolution experience that directly ties to a hotel's reputation management goals.
Multi-Shift and Night Audit Experience
Flags night audit proficiency, cash drawer reconciliation, and multi-department coordination for candidates with extended front desk experience.
Your Next Front Desk Role Starts Here
Upload your resume and paste a job description to get role-specific suggestions in seconds.